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How dhine88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your dhine88 account, how we store it, and what rights you have over it — including information linked to your bKash, Nagad or Rocket payment details.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteMobile session securityBangladesh-region eligibility

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct inaccurate information, or raise a concern about how we handle your account details, our support team is the right starting point. You can reach us through live chat inside your account, or by submitting a request through our help desk. We aim to acknowledge data requests and respond within the timeframe required under applicable rules for your eligible region.

Live Chat Support Open the chat widget inside your logged-in account to raise a privacy concern or data request directly with our support team.

Help Desk Ticket Submit a written request through our help desk for data access, correction or deletion. Keep your account number handy to speed up verification.

Account Settings Path Some data preferences — like marketing contact opt-outs — can be updated directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page and during every account action — login, deposit, withdrawal request — so data in transit is protected. Cookies on dhine88 serve three purposes: keeping your session active so you stay logged in while switching between live tables and the slot lobby, measuring which pages load slowly so we can fix them, and, where you have consented, showing relevant content. You can manage non-essential cookies through your browser settings at any time.

Data Retention

We keep your account data for as long as your account remains active and for the period required by applicable financial and legal obligations in your eligible region.

Payment Data Handling

bKash, Nagad and Rocket transaction references are stored only to match deposits and verify withdrawals. We never store your mobile wallet PIN or one-time password.

Account Security Practices

Every login triggers a session token tied to your device. Logging out clears the token. If we detect an unusual login location, we may prompt re-verification before granting access.

Your Rights Over Your Data

You can request to see what data we hold, ask us to correct it, or request deletion. Rights and timelines vary depending on your local law and the eligible region your account falls under.

What Information We Collect and Why

dhine88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a dhine88 account, we collect the details you provide during registration — your name, contact number, and the mobile wallet identifiers you link for deposits and withdrawals, such as your bKash, Nagad or Rocket account numbers. We also collect device and session data:

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your IP address, browser type, operating system, and the pages you visit inside the lobby. This helps us keep your account secure and deliver a consistent experience whether you log in from a phone or a browser tab on desktop. We collect payment transaction references —
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not your full wallet PIN or password — so we can match incoming deposits and process withdrawal requests accurately. If you contact our support team, the messages and ticket history are stored so we can track resolution. We do not sell your personal data to third
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parties. We share information only with payment processors necessary to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services that help protect your account. Your data is processed only to the extent needed to run a secure, functional account service. Use of our platform
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is subject to your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on dhine88

Here are the questions we hear most about how dhine88 handles personal data, account information and your rights as someone using the platform from Bangladesh or another eligible region.

We collect your name, phone number, and the mobile wallet details you register — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

No. We only store transaction reference numbers used to match your deposit or withdrawal. Your actual wallet PIN or OTP is never visible to us and is not stored anywhere on our system.

Yes. Submit a data access request through our help desk or live chat. We will verify your identity against your account details before sending any data, as required for your eligible region.

Contact support through live chat or the help desk with a deletion request. We will process it in line with applicable rules — some data tied to financial transactions may need to be retained for a required period.

We share data only with payment processors handling your bKash, Nagad or Rocket transactions and with fraud-prevention services. We do not sell your personal information to any third party.

Cookies keep your session active across pages, measure site performance so we can fix slow load times, and — where you have consented — personalise content. You can turn off non-essential cookies in your browser settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoHoldem Cutthroat

How dhine88 Handles Your Personal Information

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on dhine88

01 What personal data does dhine88 collect when I open an account?

02 Does dhine88 store my bKash or Nagad PIN?

03 Can I request a copy of the data dhine88 holds on me?

04 How do I ask dhine88 to delete my personal data?

05 Does dhine88 share my data with third parties?

06 How does dhine88 use cookies on mobile and desktop?

Privacy Policy

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